Privacy Policy
At Uluwatu Swing, we are committed to protecting your privacy. This policy explains how your personal information is collected, used, and safeguarded when you visit our website or book an experience with us.
1. Information We Collect
We collect information you provide directly to us when you make a booking, contact our support team, or subscribe to our newsletter.
- Contact Information: Your name, email address, WhatsApp number, and country of residence.
- Booking Details: Dates of visit, package selections, number of guests, and special requests or hotel pick-up locations.
We also automatically collect certain information about your device and how you interact with our website, including IP addresses, browser type, and pages visited, through the use of cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your booking requests.
- Communicate with you regarding your bookings via email and WhatsApp.
- Provide customer support and respond to your inquiries.
- Improve our website, services, and overall customer experience.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, transportation partners) solely for the purpose of providing the agreed-upon services.
We may also disclose your information if required by law or to protect the safety, rights, or property of Uluwatu Swing, our customers, or the public.
4. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about our privacy practices, please contact us.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Jl. Pura Kulat No.18, Pecatu, Badung, Bali 80361